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Common Questions For Support

FAQ
FAQ

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Donation Request
Donation Request

We’ve donated over $60,000 of tickets to charity.

24 Hour Email
24 Hour Email

Get a fast response by emailing [email protected].

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Partner With Us

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Ways to Contact Support

Phone Support

Toll Free: Online 1(833) 202-ROAM (7626)

US/CA Direct: Online (720) 340-3264

AU: Online +61 2 8417 1042

Current hold time is less than (loading) minutes.
Support is online for the next 15 minutes.

Phone Hours:
Open 7 days a week
7:00 AM - 9:00 PM Mountain Time

Other Common Requests:


Email Support

General: [email protected]

Large Groups: [email protected]

Press: [email protected]

Mailing Address:

Let's Roam, LLC
4023 Kennett Pike #50241
Wilmington, DE 19807
Purchase any package, and receive a digital gift card after purchase. You can choose from six different beautifully designed printable or emailable gift cards to suit any occasion. Print it or share it instantly with your lucky recipient. With tickets valid for two years and redeemable in any of our 600+ locations, it’s the ultimate gift for every occasion. Buy Now
Looking for a gift that goes beyond the ordinary? A Let's Roam scavenger hunt is more than just an experience—it's an adventure filled with laughter, connection, and unforgettable memories. Perfect for families, friends, couples, and colleagues, it's a unique way to explore new places or rediscover familiar ones. Plus, with tickets valid for two years and adventures available in over 600 locations, it's flexible enough for any schedule. Give the gift of excitement, curiosity, and fun! Buy a Gift
Your tickets are your passport exploration. Use them in any of our 600+ locations worldwide, from the bustling streets of New York to the enchanting alleys of Europe. No need to pick a city now—plan your adventure when the time is right. Tickets can be redeemed within the next two years. Plus, tickets can be split or combined to fit your group size. Adventure is calling!
Starting your hunt is a breeze! Download the Let's Roam Scavenger Hunt App on your smartphone. On your adventure day, open the app, enter your ticket code, and select your city. Rally your team, and you're ready to roam!
The answer? Everywhere! With 600+ locations to choose from, the world is your playground. Whether you're exploring your own backyard or trekking across the globe, your next adventure is just a tap away—from Australian beaches to Europe's hidden gems.
Anytime from 7 am to 11 pm, seven days a week! No reservations needed for groups under 20. Early riser or night owl, your hunt awaits. Pro tip: daylight makes clues easier to spot, but the fun doesn't fade when the sun sets.
Every group member gets a unique, interactive role—talk about next-level fun! From quirky photo challenges to exciting activities, these roles make your hunt personal and unforgettable. Perfect for families, friends, and even office outings—everyone joins in the excitement!
Absolutely! The Let's Roam Scavenger Hunt App is your ultimate adventure companion. Packed with challenges, interactive roles, and everything you need to make your hunt extraordinary. It's like having a tour guide, game master, and memory maker right in your pocket!
You bet they are! Designed for adventurers of all ages, kids over six will especially enjoy the interactive roles and fun challenges. It's a perfect way for families to connect, learn, and laugh while exploring together!
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